Last Updated: May 27, 2026

1. Introduction

Welcome to Infix ("we," "our," or "us"). Infix is an influencer marketing platform connecting influencers and brands. By accessing or using our platform, website, or services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use Infix.

2. Eligibility

You must be at least 18 years old to use Infix. By using our platform, you represent that you are 18 or older and have the legal capacity to enter into these terms.

3. Account Registration

- You must provide accurate, complete, and current information during registration.
- You are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activities that occur under your account.
- Notify us immediately of any unauthorized account access.
- We reserve the right to suspend or terminate accounts that violate these terms.

4. Types of Users

4.1 Influencers:
- Content creators, social media personalities, and individuals seeking brand collaborations.
- Must provide genuine follower counts and engagement metrics.
- Fake metrics or bots will result in immediate account termination.

4.2 Brands:
- Businesses and organizations seeking influencer marketing campaigns.
- Must provide legitimate business information.
- Verified brands receive a "Verified" badge on their profile.

5. Campaigns and Collaborations

- Brands post campaign details including requirements, deliverables, and payment.
- Influencers apply to campaigns they are interested in.
- Brands select influencers based on fit and metrics.
- Once both parties agree, a campaign agreement is formed.
- Deliverables must be completed as specified in the campaign brief.

6. Payments and Fees

6.1 For Influencers:
- Infix charges ZERO fees to influencers. You keep 100% of your earnings.
- Payments are held in escrow before work begins.
- Payment is released after campaign completion and approval.
- Payouts are processed within 5-7 business days after approval.

6.2 For Brands:
- Brands pay the agreed campaign amount plus a platform fee (if applicable).
- Payment is required upfront or as per campaign terms.
- Funds are held securely until campaign completion.

7. Escrow Protection

Infix holds all campaign payments in a secure escrow account. Influencers are guaranteed payment upon successful campaign completion. Brands are protected as funds are only released when deliverables are met.

8. Direct Communication

Infix provides direct messaging between influencers and brands. All negotiations, questions, and approvals should be documented within the platform. We may review messages to resolve disputes but do not monitor all conversations.

9. Prohibited Activities

You may not:

- Post fake engagement, bots, or fraudulent metrics
- Use Infix for illegal activities or prohibited content
- Harass, abuse, or threaten other users
- Share payment or personal contact information outside the platform before a campaign is finalized
- Attempt to bypass Infix to avoid fees or escrow protection
- Create multiple accounts or impersonate others

10. Content Ownership and Usage

- Influencers retain ownership of their content delivered to brands.
- Brands receive a license to use the content as specified in the campaign agreement.
- Infix does not claim ownership of any user content.
- By posting on Infix, you grant us permission to display your profile and content within the platform.

11. Reviews and Ratings

Both influencers and brands can leave reviews and ratings after a campaign. Reviews must be honest and based on actual experience. False or malicious reviews may result in account suspension.

12. Account Suspension and Termination

We may suspend or terminate your account for:

- Violation of these Terms
- Fraudulent activity or fake metrics
- Harassment or abuse of other users
- Non-delivery of promised campaign deliverables
- Any activity that harms Infix or its users

You may delete your account at any time from account settings.

13. Dispute Resolution

If a dispute arises between an influencer and brand:

- Both parties agree to attempt resolution through Infix's dispute system.
- Provide evidence of deliverables, communications, and agreements.
- Infix will review and make a fair determination.
- Our decision is final for platform-related disputes.
- For legal matters, the courts of [Your City, Your Country] shall have jurisdiction.

14. Limitation of Liability

To the maximum extent permitted by law, Infix is not liable for:

- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or data
- Actions or misconduct of other users (influencers or brands)
- Delays caused by third-party services (payment processors, hosting, etc.)

Our total liability is limited to the amount you paid us (if any) in the past 6 months.

15. Disclaimer of Warranties

Infix is provided "as is" and "as available." We do not guarantee:

- That the platform will be uninterrupted or error-free
- That you will find campaign opportunities or brand partnerships
- The quality or reliability of any user or brand

16. Modifications to Terms

We may update these Terms from time to time. We will notify you via email or platform notification. Continued use of Infix after changes means you accept the updated Terms.

17. Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of [Your City, Your State, India].

18. Contact Us

For questions about these Terms:

Email: support@infix.shipion.in